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Seva Technical Support

Support After Your Website Goes Live

We do not leave you alone after your website is launched. Your Seva package includes technical support to help keep your website running smoothly.

Included

3 Months Technical Support

Your first three months of technical support are included with the website package after launch.

Included support

After website launch

3 Months

After 3 Months

Optional Annual Renewal

If you want continued hosting, SSL, minor changes and technical support, you can renew the service after the first 12 months.

Annual renewal

For the next 12 months

₹1,499

+ 18% GST / Year

What Support Covers

Practical Help When You Need It

The included support is focused on basic technical issues and minor website updates.

Minor Website Changes

Small content or website updates can be handled as part of the support service.

Technical Troubleshooting

We can help investigate basic website, hosting or configuration issues.

Basic Technical Guidance

Get help with common website-related questions and basic technical guidance.

Domain Connection Help

We can help connect your NGO-owned domain with the website and configure the required DNS settings.

SSL & HTTPS Setup

SSL and HTTPS configuration are handled as part of the website setup and hosting service.

Payment Gateway Guidance

Basic technical assistance can be provided for the included payment gateway integration.

Not Included

Larger Work Is Discussed Separately

Major changes, new modules or work outside the agreed package are not automatically included in technical support.

New Features

New functionality or major modules are discussed separately.

Major Redesigns

Large design changes or complete website redesigns are outside basic support.

Third-Party Charges

Domain, payment gateway, paid plugins and other third-party charges are paid separately by the NGO.

Additional Paid Work

Any additional cost will be communicated and approved before the work starts.

Need Help With Your Website?

Contact us for technical support or apply for the Seva website program.